Click on the below forms to access complete warranty and user information, return policies and proceedures. Orders ship within 1-2 days via UPS. We do accept returns and exchanges but not after 30 days from invoice (see the complete form - Policies & Proceedures below). We have limited return policies on installed items. All returns will be inspected before an exchange or credit is issued. Please call if you have questions or concerns regarding these policies. Thank you.